Please read our shipping policy carefully when purchasing our products. These policies apply to any order you place with us.

WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?

Logistics: 4PX, YunExpress, Wanb Express, UBI

Some items are shipped in polyethylene packaging.

Free Delivery All times and dates given for the delivery of the products are given in good faith but are estimates only.

For consumers from the EU and the UK: This does not affect your statutory rights. Unless expressly stated, the estimated delivery times refer to the earliest possible delivery. Delivery will be made within 30 days from the day we accepted your order. For more information, please refer to our Terms and Conditions.

ORDER PROCESSING TIME

• Processing time: 3-7 days
• Shipping time: 7-13 days

DO YOU SHIP INTERNATIONALLY?

We ship worldwide.

NOTE For some international deliveries, we may be subject to different rules and restrictions, and additional taxes and duties may apply that are beyond our control. Should this be the case, you are responsible for complying with the laws applicable in your country and for covering any additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will inform you as soon as possible and provide you with a new estimated delivery date.

For consumers from the EU and the UK: Your statutory rights remain unaffected. For more information, please refer to our Terms and Conditions.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please refer to our return policy.

COVID-19 STATEMENT & SHIPPING DELAYS

If you have placed an order for a product, please be aware that there may be delays in shipping your order.

Products and packages may take longer to arrive due to limited transportation availability as a result of ongoing COVID-19 impacts. Our team is doing its best to accurately forecast delivery times for all orders, but the unpredictability in the global supply chain means there is always a risk of orders being delayed beyond our estimates. We sincerely appreciate your patience and understanding during this time and are happy to contact you if you have any questions or concerns regarding existing or future orders.

HOW CAN YOU CONTACT US REGARDING THIS POLICY?

If you have further questions or comments, please contact our Support Center.